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Frequently Asked Questions
Do you customize bags as per our needs?
Is there any Minimum Requirement for placing a bulk order?
How can I track my order?
How long will it take for my order to arrive?
How do I cancel my order?
What should I do if I receive a damaged, defective or wrong product?
When can I expect to receive the refund for my returned product, and how will it be processed?
What are the available payment methods on Swasha?
How do you calculate the shipping charges for the products?
Is my personal and payment information secure?
Do you offer any discounts or promotions?
Do you ship internationally?
What offerings are available in the ‘Delight Foods’ section on the website?
Are the products under the ‘Healthy Harvest’ section organic?
Can I place bulk orders for chocolates for gifting or events and what is the shipping cost?
How many varieties of chocolates do you offer?
Do you ship chocolate orders across India?
Can I place products from both ‘Handmade Collections’ and ‘Healthy Harvest’ sections in a single order?
Can I customize a gift box?
